Data Protection

Karim Group Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is of the utmost importance to us. This Privacy Policy clearly describes what data we collect, how we use it, and how we keep it secure.

Last updated: January 2026

1. Introduction

Welcome to Karim Group. This Privacy Policy document explains how Karim Group ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "your") of our website and platform.

We believe privacy is a fundamental right. From creating an account at Karim Group to every transaction you make, protecting your personal information is one of our highest priorities.

By using our platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

This Privacy Policy has been drafted in accordance with applicable data protection laws in Bangladesh and international best practices.

2. What Information We Collect

Karim Group collects your information in several ways. Below is a detailed breakdown of the types of data we collect.

Type of Data Example Purpose of Collection
Identity Information Name, date of birth, national ID Account Verification (KYC)
Contact Information Email, mobile number, address Account Registration & Contact
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Betting history, preferences, session data Service Improvement & Personalization

How We Collect Data

  • Directly from you: During registration, KYC verification, support tickets, and form submissions.
  • Automatically: Through cookies and log files while you use our platform.
  • From third parties: Via payment providers and identity verification services.

3. How Your Information Is Used

Karim Group uses the data it collects solely for specific, legitimate purposes. We never process your information unnecessarily.

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and other financial transactions.
  • To operate betting and gaming services and determine outcomes.
  • To prevent fraud, money laundering, and other illegal activities.
  • To ensure compliance with our terms and conditions and to meet our legal obligations.
  • To customize and improve our services based on your preferences.
  • To send you information about promotional offers and bonuses (subject to your consent).
  • To monitor responsible gaming practices and provide support when needed.
You can opt out of marketing communications at any time by contacting our support team or updating your preferences in your account settings.

4. Information Sharing & Disclosure

Karim Group never sells your personal data to third parties. However, in certain circumstances, information may be shared with our partners or relevant authorities.

When Information Is Shared

  • Service providers: With trusted partners handling payment gateways, KYC verification services, and IT infrastructure — strictly for service delivery purposes.
  • Legal Obligations: Upon court order, government directive, or request from a regulatory authority.
  • Fraud Prevention: With relevant authorities to assist in investigating fraudulent activity.
  • Business changes: In the event of a merger or acquisition, in which case you will be notified in advance.
All of our third-party partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

5. Cookies & Tracking Technologies

The Karim Group website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Performance Cookies: Used to remember your preferences and improve platform performance.
  • Analytics cookies: To understand how users interact with our platform — fully anonymized.
  • Marketing cookies: To show you relevant offers based on your interests (subject to your consent).

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

6. Data Security

Karim Group employs industry-leading technical and organizational measures to keep your information safe.

  • All data transmissions SSL/TLS Encryption secured by.
  • For storing sensitive data AES-256 Encryption is used.
  • Regular security audits and penetration testing are conducted.
  • Only authorized personnel have access to specific data (Role-Based Access Control).
  • Suspicious login attempts are automatically blocked.
  • All servers are housed in secure data centers.
Please note: Never share your password or login details with anyone. No Karim Group staff member will ever ask for your password.

7. Data Retention Period

Karim Group retains your data only for as long as necessary. Once the retention period expires, your information is securely deleted or anonymized.

Type of Data Retention Period
Account & Identity Information 5 years after account closure
Transaction & Financial Records 7 years as required by legal obligations
Cookies & Session Data 30 days to 2 years (depending on type)
Support communication records 3 years after last contact
Marketing Preferences Until opt-out

8. Your Rights

Under Karim Group's Privacy Policy, you have several important rights regarding your own personal data.

1
Right to Access

You may request to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

5
Right to Data Portability

You may request a copy of your data in a structured, portable format.

6
Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will endeavor to respond within 30 business days.

9. Information of Minors

Karim Group strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If we become aware that a minor's data exists in our system, we will immediately disable the account and delete all associated information.

A note for parents: If your child has accidentally created an account on our platform, please contact our support team immediately.

10. Privacy Policy Changes

Karim Group may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, we will notify you in advance via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team.

Response time: 24/7, typically within 1–3 business days

We are always committed to protecting your privacy and take every concern you raise seriously.

Why Your Data Is Safe with Karim Group

Our Privacy Policy is not just words on a page — at every step, we are actively working to protect your data.

Military-Grade Encryption

All your personal and financial information is protected with AES-256 encryption — the same technology used by the world's leading banks.

Your Data Is Never Sold

Karim Group never sells your personal data to third parties. Your information is used exclusively to improve and deliver our services.

You're in Full Control

You may view, correct, or request deletion of your data at any time. Your rights are fully protected.

Retention for a Defined Period

Your data is never retained beyond what is necessary. It is automatically and securely deleted once the designated retention period ends.

Regular Security Audits

Our systems are regularly audited by independent third-party experts to ensure your data remains secure at all times.

24/7 Support

Our support team is available 24/7, seven days a week, for any privacy-related questions or concerns.

Join a Safe & Trusted Platform

Your privacy is fully protected at Karim Group. Create an account today and enjoy the best betting experience in Bangladesh.

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